Reference

How 389bet Handles Your Personal Information

Your privacy is taken seriously here. This policy explains exactly what data we collect when you use 389bet, how it is stored, and what rights you have over it. Access to our platform depends on your local law and eligible regions.

Data collected at account levelbKash, Nagad, Rocket payment data handled securelyRight to access and correct your informationSSL-encrypted account connectionsContact us to raise any privacy concern

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. You can reach us through live chat from your account dashboard, by email, or through the help centre — whichever is easiest from your device. We aim to respond to all data requests within a reasonable timeframe, and we will confirm receipt so you know your request is being handled.

DATA SECURITY PRACTICES

How We Keep Your Account Data Safe

Every connection to 389bet runs over SSL encryption, which means the data moving between your device and our servers cannot be read in transit. Your account password is stored in hashed form — we never hold it in plain text. When you verify a withdrawal back to your bKash, Nagad, or Rocket wallet, we confirm the wallet number against the one registered to your account before the transaction is processed. This step prevents misdirected payments and gives you a clear audit trail.

SSL Encryption All data between your device and our platform travels over SSL. This applies whether you are on mobile in Dhaka or on desktop anywhere else.

Cookie Control You can review and adjust non-essential cookie preferences from the settings section of your account. Essential cookies required for login and session security cannot be switched off.

Account Security Two-factor verification via OTP is available on your account. Enabling it adds a second check at login so only you can access your session and wallet history.

Data Retention We keep your account data for as long as required by applicable law in your eligible region. After account closure, data is held for the regulatory period and then deleted.

What We Collect and Why We Hold It

389bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 389bet, we collect the information needed to run it — your name, contact details, and the payment method you choose to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount so

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your account balance stays accurate and withdrawals can be verified back to the same wallet. We also collect technical data: your device type, browser, IP address, and session logs. This helps us keep your account secure and investigate any access you did not initiate. Cookies track
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your in-session preferences and let us remember your lobby view between visits. We do not sell your data to third parties. Data is shared only with payment processors required to complete a bKash, Nagad, or Rocket transaction, and with compliance services where local law and eligible
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regions require it. You may withdraw consent for non-essential data processing at any time by contacting support. Retention periods depend on applicable law in your jurisdiction — account data is typically held for as long as your account is active and for a further period required
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by regulation after closure.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

Common questions about how 389bet handles your data, your rights as an account holder, and how to get in touch if something needs changing.

We collect your name, contact details, and the payment wallet you register — bKash, Nagad, or Rocket. We also log your device type, IP address, and session activity to keep your account secure.

Transaction references and amounts are stored in encrypted form. We share this data only with the payment processor completing your deposit or withdrawal, and only as needed to process that specific transaction.

Yes. Contact our support team via live chat or email with your registered account detail and we will provide a summary of the personal data held on your account, as permitted under applicable law.

Send a deletion request through live chat or email. We will confirm receipt and process it in line with applicable law in your eligible region, including any mandatory retention period.

We do not sell your data. It is shared only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with compliance services where local law and eligible regions require it.

Essential cookies keep your session active and your login secure. Non-essential cookies track lobby preferences. You can adjust non-essential cookie settings from your account settings page at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Goalzone AccountRegister

How 389bet Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Keep Your Account Data Safe

Your Privacy Policy Questions

01 What personal data does 389bet collect when I open an account?

02 How is my bKash or Nagad payment data stored?

03 Can I request a copy of the data you hold about me?

04 How do I ask 389bet to delete my account data?

05 Does 389bet share my data with third parties?

06 How do cookies affect my privacy on 389bet?

Privacy Policy

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